How do I switch from Toast to a restaurant POS?

Export your menu from Toast as a CSV file and upload it in the BookNDish admin. You see a preview of every dish before anything is written, then you start the import yourself.

Do I need an installation visit to move off a Toast POS system?

No visit is needed for the data. You export, upload, check the preview and import on your own. The till runs in a browser, so you set it up on devices you already have.

Will my Toast menu groups and prices carry over to a new POS?

Menu groups become categories, and prices are read from the Base Price column. Prices written with commas or points, as different countries do, are read in the way your restaurant currency expects.

Can I keep my Toast guest list and gift cards when I change POS?

Yes, from CSV files. A guest list must have a marketing consent column, and only guests whose row says yes can receive campaigns. Gift cards keep their code, balance and expiry.

Does a restaurant POS from another vendor read my Toast order history?

Not in BookNDish. The import covers menu, guests and gift cards only. Download your Toast sales and payment reports before you close the account if you need them for your records.

Switching from Toast

A Toast alternative for restaurants: set up yourself, in an afternoon.

Export your menu from Toast, upload it, check the preview and import. No installation visit and no onboarding fee.

Start free trial How importing works

7-day free trial on any plan. No card needed.

01
Menu groups become categories
The menu export is recognised by its column names; menu groups and prices come across as they are.
02
Your own hardware
The till runs in a browser on the tablets and phones you already have.
03
Month to month
Pay monthly, change plan from the billing page, and keep your data exportable.

What comes with you

Your menu: menu groups, items, prices and sizes from the menu export.
Your guests: names, phones and emails, with marketing consent only where the file shows it.
Your gift cards: each balance and expiry, with the code guests already hold.

Moving over in an afternoon

01Create your account with Google, Microsoft or an email address.
02Export your spreadsheets from Toast and import them under Bring your data. A preview shows every change first.
03Print your new QR codes, place a test order from your phone, and open.

How importing works

How it works

Take a restaurant that runs on Toast and wants to carry its menu and guest list to a different restaurant POS.

Export your menu from Toast as a CSV file, then open Bring your data in the BookNDish admin and choose the menu import.
Upload the file. The columns Menu Group, Menu Item, Base Price and Size are recognised, so menu groups become categories and sizes become sizes.
Check the preview of new dishes, changed prices and unreadable rows, then press Import. It runs in the background and the page follows its progress.
Upload a guest list the same way, with a marketing consent column. Gift cards can follow from a file with a code and a balance column.

What you need

CSV files exported from Toast: the menu, and a guest list or gift card list if you want them. Each file can be up to 5 MB and 10,000 rows.
An admin login that can edit the menu. Guest imports need an owner or manager, and gift card imports need gift card permission and a plan with gift cards.
A tablet or phone with a current browser for the till. Toast terminals and printers do not carry over, so check what you want to keep using with your payment provider.

What it does not do

Only categories, dishes, sizes, descriptions and prices come across. Photos, modifiers, tax settings and stock are not read from the file.
Order history, payment history, staff records and reports stay in Toast. Toast hardware is not transferred.
Guest and gift card files from Toast are read through the generic column names, so a column with an unusual name may need renaming. Guests with no phone or email are skipped and listed.

A Toast alternative for restaurants: set up yourself, in an afternoon.

Menu groups become categories

Your own hardware

Month to month

What comes with you

Moving over in an afternoon

How it works

What you need

What it does not do

Questions owners ask

Switching from another system?

Try it on your own menu