Can I run a table reservation system with deposits for large parties?

Yes. You can set a rule that asks for a deposit from a chosen party size, or request one on a single booking. The guest pays through a payment link and the booking shows when it is settled.

How do I reduce no-shows with an online reservation system?

A shift can ask for a card on large parties, with a fee per person charged only if the guest cancels inside your window or does not come. Guests also get a reminder the day before.

Can I take phone and walk-in bookings in the same table reservation system?

Yes. Staff add a booking from the admin and it is stored as confirmed, since the table is already agreed. Phone, walk-in and online bookings appear on the same day view.

Can guests change or cancel their own restaurant booking?

Yes. Each confirmation carries a private link to change or cancel the booking, and a file to add it to a calendar. Once the booking is inside your notice period, only staff can move it.

Does a restaurant booking system handle a waitlist when the room is full?

Yes. A full time can be offered with a request to be told if a table opens, and walk-ins can be added to a waitlist at the branch. Guests are told by message when their turn comes.

Reservations

Restaurant table reservation system with deposits

Fill the room, not the phone line

An online table reservation system: guests book from your page in three taps. You see the day at a glance, ask for a deposit on the bookings that need one, and record the refund when plans change.

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01
A day at a glance
Move day to day and see who is coming, when, and how many. Reservations that need attention are pulled to the top.
02
Deposits by payment link
Ask for a deposit on a large party or a busy night. The guest gets a payment link; the booking shows settled when it is paid.
03
Refunds recorded on the booking
A cancellation is one action. The deposit refund is recorded and the booking is closed with a reason; the money itself returns from your Konnect dashboard.

How to start

What you do in the back office to switch it on.

Add your service shifts and open them to online booking.
Set the slot length and the largest party you take.
Choose how guests get their confirmations and reminders.

Good for

How it works

Take a Friday dinner service with two shifts and a few large parties.

In booking setup you add a dinner shift with its days, first and last seating, and the turn time for each party size. You open it to online booking.
A guest opens your reserve page, picks a party size, a day and a time that is offered, and sends the booking. A time that has filled up is refused.
For a large party you request a deposit, and the guest receives a payment link. If the shift asks for a card, the guest leaves one when booking.
On the day you see the bookings in time order, seat each party at a table, and mark a no-show if the guest does not come. The guest gets a link to change or cancel.

What you need

Online booking is a plan feature. Which plans include it is listed on this page.
Guests use any phone browser. Staff use the admin in a browser, and need the service role to work the booking desk.
Deposits are paid by payment link through Konnect, and a card guarantee needs Stripe connected. Both need an internet connection.

What it does not do

Deposit refunds are recorded in BookNDish, but the money is returned from your own Konnect dashboard. The platform does not hold deposit funds.
The online booking form takes parties up to a limit you set, and never more than 50. Larger groups are handled by phone or as an event enquiry.
A guest cannot change or cancel a booking through their link once it is inside the notice period you set. Only the restaurant can move it from then on.

Restaurant table reservation system with deposits

A day at a glance

Deposits by payment link

Refunds recorded on the booking

How to start

Good for

How it works

What you need

What it does not do

Questions owners ask

Works with

Try it on your own menu