Can I run a kitchen display system with separate screens for grill, cold and pastry?

Yes. You create the stations and assign each dish or category to one. Each station screen shows only its own items, and an expo view shows every ticket on the pass.

Does the kitchen display system work without printing paper tickets?

Yes, tickets appear on the screen as soon as the round is sent. You can also add a kitchen printer if you want paper as well, and a failed print does not block the order.

How does the kitchen know a dish has an allergy note?

A note on an item, and the allergies saved on a known guest profile, are shown on the ticket of the station that cooks it. Staff still need to read the note before they plate.

Can a kitchen display show how long each ticket has been waiting?

Yes. Each ticket shows the minutes since it was fired and turns amber and then red. You can set the times per station, or leave them empty to follow the prep time of the dishes.

Can the kitchen display hold the main course until the starters are done?

Yes. Items can be put in courses, and a held course is only sent to the stations when someone fires it from the POS. The kitchen then sees it as a new ticket.

Kitchen display

Kitchen display system (KDS) for restaurants

Tickets on a screen, not on a rail

A kitchen display system that replaces paper tickets. Every order lands on the right station the moment it is sent. Cooks bump what is ready, the expo sees the whole picture, the floor sees when to run it.

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01
One screen per station
Grill, cold, pastry: each station shows only its items, with the course and the table. The expo view shows every ticket and the station load.
02
Bump and serve
Bump marks an item ready; serve marks it delivered. The oldest ticket is always first, and its age is on the card.
03
Allergy notes stay on the ticket
A note from the guest travels with the item to the station that cooks it, flagged so it cannot be missed on a busy night.

How to start

What you do in the back office to switch it on.

Add your kitchen stations, such as grill, cold and pastry.
Give each category or dish its station.
Open the kitchen display on each station’s screen.

Good for

How it works

Take a Friday dinner with a grill, a cold station and a pastry station, where one table orders a starter, a main and a dessert.

The waiter sends the round from the POS or the guest orders by QR code. Each item goes to the station set for its dish or category, and one ticket is created per station.
The grill screen shows only the grill items, with the table, the course and the minutes since the ticket was fired. The ticket changes colour when it passes the amber and red times set for that station.
The cook bumps the ticket when the plate is ready. The order is marked ready once every ticket of the order is ready and no course is still held back.
The runner marks the ticket served when the plate leaves the pass. A ticket served by mistake can be recalled to the pass within a short window.

What you need

Each station needs a screen with a web browser, such as a tablet, a monitor with a small computer, or a phone. The kitchen display is opened from the admin area and needs a staff login.
The kitchen display needs a connection to the server to receive tickets. Station screens do not queue tickets while offline, so a printer is a sensible backup.
You add your stations and assign dishes or categories to them. Which plans include the kitchen display is listed on this page.

What it does not do

A ticket that is ready or served cannot be voided. Only tickets still on the pass can be voided, and a fired item needs a manager PIN to void.
A served ticket can only be recalled for a short time after it was served. After that it stays served.
Printed kitchen tickets need a network printer reachable from the server, or a Star CloudPRNT printer. Printers on a private network do not work on the hosted service.

Kitchen display system (KDS) for restaurants

One screen per station

Bump and serve

Allergy notes stay on the ticket

How to start

Good for

How it works

What you need

What it does not do

Questions owners ask

Works with

Try it on your own menu